Microsoft seeks patent for office 'spy' software

Alexi Mostrous and David Brown-Times Online

Microsoft is developing Big Brother-style software capable of remotely monitoring a worker’s productivity, physical wellbeing and competence.

The Times has seen a patent application filed by the company for a computer system that links workers to their computers via wireless sensors that measure their metabolism. The system would allow managers to monitor employees’ performance by measuring their heart rate, body temperature, movement, facial expression and blood pressure. Unions said they fear that employees could be dismissed on the basis of a computer’s assessment of their physiological state.


Technology allowing constant monitoring of workers was previously limited to pilots, firefighters and Nasa astronauts. This is believed to be the first time a company has proposed developing such software for mainstream workplaces.

Microsoft submitted a patent application in the US for a “unique monitoring system” that could link workers to their computers. Wireless sensors could read “heart rate, galvanic skin response, EMG, brain signals, respiration rate, body temperature, movement facial movements, facial expressions and blood pressure”, the application states.

The system could also “automatically detect frustration or stress in the user” and “offer and provide assistance accordingly”. Physical changes to an employee would be matched to an individual psychological profile based on a worker’s weight, age and health. If the system picked up an increase in heart rate or facial expressions suggestive of stress or frustration, it would tell management that he needed help.

The Information Commissioner, civil liberties groups and privacy lawyers strongly criticised the potential of the system for “taking the idea of monitoring people at work to a new level”. Hugh Tomlinson, QC, an expert on data protection law at Matrix Chambers, told The Times: “This system involves intrusion into every single aspect of the lives of the employees. It raises very serious privacy issues.”

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Tags: Bg, Brother, Microsoft, Spyware

Comment by Deeda Tree on January 3, 2010 at 8:31pm
I would imagine that companies interested in such systems would have to invest a gang of money in software, training, and maintenance for something like this to work. I can't see how it would be beneficial for a corporation to use such systems unless they are genuinely interested in the well being of their employees. If companies saw this system as a shortcut to shit-canning unproductive or emotionally distressed workers, I think they are mistaken. I believe programs like this would open up new "wrongful termination" lawsuites and a score of other issues. Not to mention, who the fuck wants to wear a bunch of sensors all over their body while they watch porn at work?

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